Terms of Service
Last updated May 6, 2026.
1. Payment Terms
To secure a reservation for any villa or service, a 50% upfront payment is required. The remaining 50% balance must be paid in full no later than 14 days prior to your scheduled arrival or experience date. Failure to pay the remaining balance may result in cancellation of the booking without a refund.
2. Villa Cancellation & Refund Policy
All villa reservations are strictly non-refundable. Because we operate an exclusive portfolio and must secure properties directly with owners in advance, we cannot offer refunds, credits, or date modifications for villa bookings under any circumstances after the initial payment is made.
3. Yacht & Boat Charter Policy
Yacht and boat rentals are non-refundable. We do not issue refunds for overcast weather, rain, or personal schedule changes. The ONLY exception for a refund or reschedule is if the local Maritime Authority officially restricts or prohibits maritime departures on the day of your rental due to severe weather conditions.
4. Liability & Security Deposits
Clients are responsible for any damages caused to the properties or vessels. A security deposit may be required for specific villas and will be communicated prior to booking.